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Steinback Named Ombudsman Of The Year

Florida’s Long-Term Care Ombudsman Program has announced Rita Steinback as the Palm Beach Council’s “Ombudsman of the Year,” serving Palm Beach County.

Ombudsmen volunteers receive this award by demonstrating exceptional efforts, going above and beyond the call of duty, in advocating for long-term care facility residents living in nursing homes, adult family-care homes and assisted-living facilities.

Ombudsmen volunteers from the program’s 18 councils located throughout Florida protect the health, safety, welfare and rights of Florida’s most vulnerable population. These advocates spend hundreds of hours working to make sure the voices of elderly residents are heard and respected. Through their daily activities conducting annual assessments, investigating complaints, meeting with residents to resolve issues, supporting resident and family councils, and providing training to residents, consumers and facility staff, these ombudsmen volunteers provide a noteworthy example of selflessness and public service.

Just this past year, Steinback has given over 100 hours in volunteer work serving on the Palm Beach Ombudsman Council. Her outstanding service is evident in her work and dedication to long-term care residents and has proven to be an invaluable asset to her fellow council members.

“Rita always displays a positive attitude,” Palm Beach County District Manager Jo-Ann Quiles said. “She is an amazing mentor and inspiration to her fellow ombudsmen.”

The Palm Beach Council honored Steinback at its council meeting on April 16. For more information, call (888) 831-0404 or visit

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