Thank you for your interest in Florida's Ombudsman Program's printed materials. If you would like to order copies of any of the following materials including brochures, please contact a local office near you. Click here for a list of local offices.
Reports
Ombudsman Outlook Quarterly Report (PDF 188 KB)
2012-2013 Annual Report (PDF 6.0 MB)
2011-2012 Annual Report (PDF 6.0 MB)
2010-2011 Annual Report (PDF 4.40MB)
2009-2010 Annual Report (PDF 3.69MB)
2008-2009 Annual Report (PDF 8.29 MB)
2008-2009 Statistics Snapshot (PDF 4.30 MB)
2007-2008 Annual Report (PDF 1.76 MB)
2007-2008 Statistics Snapshot (PDF 1.14 MB)
2006-2007 Annual Report (PDF 1.76 MB)
Culture Change Handbook (PDF 1.03 MB)
Long-Term Care Ombudsman Strategic Plan (PDF 1.6 MB)
Newsletters
Brochures
Ombudsman Business Card Brochure - English (PDF - 1.24 MB)
Ombudsman Business Card Brochure - Spanish (PDF - 2.11 MB)
Ombudsman Program Brochure - English (PDF 244 KB)
Ombudsman Program Brochure - Spanish (PDF 253 KB)
Volunteer Recruitment Brochure - English (PDF 405 KB)
Volunteer Recruitment Brochure - Spanish (PDF 478 KB)
Posters
Ombudsman Program Poster for Assisted Living Facilities/Adult Family Care Homes (PDF 307 KB)
Ombudsman Program Poster for Assisted Living Facilities/Adult Family Care Homes - Spanish (PDF 263 KB)
Ombudsman Program Poster for Nursing Homes (PDF 307 KB)
Ombudsman Program Poster for Nursing Homes - Spanish (PDF 260KB)
Adult Family Care Home Residents' Rights Poster - English (PDF 173 KB)
Adult Family Care Home Residents' Rights Poster -Spanish (PDF 171 KB)
Assisted Living Facility Residents' Rights Poster - English (PDF 171 KB)
Assisted Living Facility Residents' Rights Poster - Spanish (PDF 171 KB)
Nursing Home Residents' Rights Poster - English (PDF 172 KB)
Nursing Home Residents' Rights Poster - Spanish (PDF 175 KB)
Nursing Home Residents' Rights Poster - Spanish (PDF 175 KB)
Ombudsman Program Recruitment Flyer (8.5x11) (PDF 1.08 MB)
Ombudsman Program Recruitment Poster (20x30) (PDF 11.61 MB)
Ombudsman Program Recruitment Poster (11x17) (PDF 4.43 MB)
Residents' Rights Inserts
Assisted Living Facility & Adult Family Care Home Residents' Rights (PDF 349 KB)
Assisted Living Facility & Adult Family Care Home Residents' Rights - Spanish (PDF 276 KB)
Nursing Home Residents' Rights (PDF 334 KB)
Nursing Home Residents' Rights - Spanish (PDF 298 KB)
