Thank you for your interest in Florida's Ombudsman Program's printed materials. Below you will find the brochures, posters, and resident's rights which you may print. Please contact a local office near you for information regarding the Florida's Long-Term Care Ombudsman Program. Click here for a list of local offices.
Annual Reports
2018-2019 Annual Report (PDF 1 MB)
2017-2018 Annual Report (PDF 2 MB)
2016-2017 Annual Report (PDF 2.8 MB)
2015-2016 Annual Report (PDF 2.0 MB)
2014-2015 Annual Report (PDF 2.0 MB)
2013-2014 Annual Report (PDF 2.0 MB)
2012-2013 Annual Report (PDF 2.0 MB)
2011-2012 Annual Report (PDF 6.0 MB)
2010-2011 Annual Report (PDF 4.40MB)
2009-2010 Annual Report (PDF 3.69MB)
2008-2009 Annual Report (PDF 8.29 MB)
2007-2008 Annual Report (PDF 1.76 MB)
2006-2007 Annual Report (PDF 1.76 MB)
Quarterly Data
Quarterly Report for January 1, 2021 - March 30, 2021 (PDF 120 KB)
Quarterly Report for October 1, 2020 - December 31, 2020 (PDF 123 KB)
Quarterly Report for July 1, 2020 – September 30, 2020 (PDF 119 KB)
Quarterly Report for April 1, 2020 – June 30, 2020 (PDF 113 KB)
Quarterly Report for January 1, 2020 – March 31, 2020 (PDF 226 KB)
Quarterly Report for October 1, 2019 – December 31, 2019 (PDF 119 KB)
Quarterly Report for July 1, 2019 - September 30, 2019 (PDF 150 KB)
Quarterly Report for April 1, 2019 – June 30, 2019 (PDF 137 KB)
Quarterly Report for Jan. 1, 2019 – Mar. 31, 2019 (PDF 113 KB)
Quarterly Report for October 1, 2018 – December 31, 2018 (PDF 113 KB)
Quarterly Report for July 1, 2018 – September 30, 2018 (PDF 117 KB)
Quarterly Data Apr. 1, 2018 - Jun.30, 2018 (PDF 72 KB)
Quarterly Data Jan. 1, 2018 - Mar.31, 2018 (PDF 76 KB)
Quarterly Data for October 1, 2017 – December 31, 2017 (PDF 264 KB)
Newsletters
Brochures
Family Council Brochure - English (PDF 705 KB)
Ombudsman Program Brochure - English (PDF 293 KB)
Ombudsman Program Brochure - Spanish (PDF 282 KB)
Volunteer Recruitment Brochure - English (PDF 881 KB)
Volunteer Recruitment Brochure - Spanish (PDF 478 KB)
Winter 2021 Resident Activity Book (PDF 1.5 MB)
Posters
Adult Family Care Home Residents' Rights Poster - English (PDF 532 KB)
Adult Family Care Home Residents' Rights Poster -Spanish (PDF 536 KB)
Assisted Living Facility Residents' Rights Poster - English (PDF 2.0 MB)
Assisted Living Facility Residents' Rights Poster - Spanish (PDF 2.0 MB)
Nursing Home Residents' Rights Poster - English (PDF 530 KB)
Nursing Home Residents' Rights Poster - Spanish (PDF 534 KB)
Ombudsman Program Recruitment Poster (8.5x14) (PDF 196 KB)
Residents' Rights
Resident Council Handbook: A Guide to Building a Long-Term Care Resident Council (PDF 5 MB)
Assisted Living Facility & Adult Family Care Home Residents' Rights (PDF 1.5 MB)
Assisted Living Facility & Adult Family Care Home Residents' Rights - Spanish (PDF 1.4 MB)
Nursing Home Residents' Rights (PDF 2.02 MB)
Nursing Home Residents' Rights - Spanish (PDF 1.98 MB)
Report of Patient Care Ombudsman
Report of Patient Care Ombudsman (Case No: 3:19-bk-02764-JAF) - December 10 2019
