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Thank you for your interest in Florida's Ombudsman Program's printed materials. If you would like to order copies of any of the following materials including brochures, please contact a local office near you. Click here for a list of local offices.

Annual Reports

2012-2013 Annual Report (PDF 2.0 MB)

2011-2012 Annual Report (PDF 6.0 MB)

2010-2011 Annual Report (PDF 4.40MB)

2009-2010 Annual Report (PDF 3.69MB)

2008-2009 Annual Report (PDF 8.29 MB)

2007-2008 Annual Report (PDF 1.76 MB)

2006-2007 Annual Report (PDF 1.76 MB)

Newsletters

Brochures

Ombudsman Business Card Brochure - English (PDF - 1.24 MB)

Ombudsman Business Card Brochure - Spanish (PDF - 2.11 MB)

Ombudsman Program Brochure - English (PDF 244 KB)

Ombudsman Program Brochure - Spanish (PDF 253 KB)

Volunteer Recruitment Brochure - English (PDF 405 KB)

Volunteer Recruitment Brochure - Spanish (PDF 478 KB)

Posters

Ombudsman Program Poster for Assisted Living Facilities/Adult Family Care Homes (PDF 307 KB)

Ombudsman Program Poster for Assisted Living Facilities/Adult Family Care Homes - Spanish (PDF 263 KB)

Ombudsman Program Poster for Nursing Homes (PDF 307 KB)

Ombudsman Program Poster for Nursing Homes - Spanish (PDF 260KB)

Adult Family Care Home Residents' Rights Poster - English (PDF 173 KB)

Adult Family Care Home Residents' Rights Poster -Spanish (PDF 171 KB)

Assisted Living Facility Residents' Rights Poster - English (PDF 171 KB)

Assisted Living Facility Residents' Rights Poster - Spanish (PDF 171 KB)

Nursing Home Residents' Rights Poster - English (PDF 172 KB)

Nursing Home Residents' Rights Poster - Spanish (PDF 175 KB)

Ombudsman Program Recruitment Flyer (8.5x11) (PDF 1.08 MB)

Ombudsman Program Recruitment Poster (20x30) (PDF 11.61 MB)

Ombudsman Program Recruitment Poster (11x17) (PDF 4.43 MB)

Residents' Rights Inserts

Assisted Living Facility & Adult Family Care Home Residents' Rights (PDF 1.5 MB)

Assisted Living Facility & Adult Family Care Home Residents' Rights - Spanish (PDF 1.4 MB)

Nursing Home Residents' Rights (PDF 2.02 MB)

Nursing Home Residents' Rights - Spanish (PDF 1.98 MB)