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Thank you for your interest in Florida's Ombudsman Program's printed materials. If you would like to order copies of any of the following materials including brochures, please contact a local office near you. Click here for a list of local offices.

Annual Reports

2013-2014 Annual Report (PDF 2.0 MB)

2012-2013 Annual Report (PDF 2.0 MB)

2011-2012 Annual Report (PDF 6.0 MB)

2010-2011 Annual Report (PDF 4.40MB)

2009-2010 Annual Report (PDF 3.69MB)

2008-2009 Annual Report (PDF 8.29 MB)

2007-2008 Annual Report (PDF 1.76 MB)

2006-2007 Annual Report (PDF 1.76 MB)

Newsletters

Brochures

Family Council Brochure - English (PDF 705 KB)

Ombudsman Program Brochure - English (PDF 789 KB)

Ombudsman Program Brochure - Spanish (PDF 253 KB)

Volunteer Recruitment Brochure - English (PDF 881 KB)

Volunteer Recruitment Brochure - Spanish (PDF 478 KB)

Posters

Ombudsman Program Poster for Assisted Living Facilities/Adult Family Care Homes (PDF 307 KB)

Ombudsman Program Poster for Assisted Living Facilities/Adult Family Care Homes - Spanish (PDF 263 KB)

Ombudsman Program Poster for Nursing Homes (PDF 307 KB)

Ombudsman Program Poster for Nursing Homes - Spanish (PDF 260KB)

Adult Family Care Home Residents' Rights Poster - English (PDF 532 KB)

Adult Family Care Home Residents' Rights Poster -Spanish (PDF 536 KB)

Assisted Living Facility Residents' Rights Poster - English (PDF 529 KB)

Assisted Living Facility Residents' Rights Poster - Spanish (PDF 532 KB)

Nursing Home Residents' Rights Poster - English (PDF 530 KB)

Nursing Home Residents' Rights Poster - Spanish (PDF 534 KB)

Ombudsman Program Recruitment Poster (8.5x14) (PDF 196 KB)

Residents' Rights Inserts

Assisted Living Facility & Adult Family Care Home Residents' Rights (PDF 1.5 MB)

Assisted Living Facility & Adult Family Care Home Residents' Rights - Spanish (PDF 1.4 MB)

Nursing Home Residents' Rights (PDF 2.02 MB)

Nursing Home Residents' Rights - Spanish (PDF 1.98 MB)